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Parrot IPTV — IPTV subscriptions for the USA & Canada

Setup guide

How to set up Parrot IPTV on MAG & Formuler Devices

MAG set-top boxes connect to a portal rather than using a player app, and many Formuler boxes offer a similar portal option in their MYTVOnline app. Access is linked to your box's MAC address. Portal support must be confirmed for your account before setup, so contact support first.
Portal (MAG/Formuler) compatibility depends on your account type. Please confirm with support before ordering for one of these devices.

What you need

  • A MAG set-top box (for example MAG 322, 424 or 524) or a Formuler box, connected to your TV
  • The box's MAC address (on the label underneath; MAG addresses start 00:1A:79)
  • A portal URL from Parrot IPTV support, issued for your MAC address

Compatible player options

  • Built-in MAG portalNo app installation is needed.

No downloads are required — MAG boxes use their built-in system settings.

Installation steps

  1. 1

    Send your MAC address

    Message support with your box's MAC address so it can be linked to your trial or subscription.

  2. 2

    Open system settings

    On the MAG home screen choose Settings → System settings → Servers → Portals.

  3. 3

    Add the portal

    Enter a name in Portal 1 name (for example Parrot IPTV) and the portal URL from support in Portal 1 URL.

  4. 4

    Save and restart

    Save the settings, go back and choose Restart portal (or reboot the box).

  5. 5

    Wait for loading

    The portal loads your channels and guide; this can take a few minutes the first time.

  6. 6

    Formuler boxes

    Open MYTVOnline, choose to add a portal, and enter the portal name and URL from support. Menu names differ between Formuler models and app versions — contact support if you can't find the option.

Where to enter your subscription details

MAG devices do not use a username and password. Your access is tied to the MAC address you send us, and support provides the portal URL to enter.

Basic configuration

  • Keep the box's firmware up to date through its system settings.
  • Use an Ethernet cable — MAG boxes perform best on a wired connection.

Troubleshooting

Video buffers or freezes
Use a wired Ethernet connection or a strong 5 GHz Wi-Fi signal, restart your router and device, and close other heavy downloads. HD streams generally need a stable 10–25 Mbps; 4K needs more. If buffering continues on several channels, contact support with the channel name and time.
“Your STB is blocked” or similar portal error
Check that the MAC address you sent matches the label exactly and that the portal URL was typed correctly, then restart the box. Contact support if the error continues.
Player apps named here are third-party examples. Parrot IPTV is not affiliated with their developers and does not distribute them. Menu names can differ slightly between app and device versions.

Try Parrot IPTV on your MAG/Formuler

Request a free 24-hour trial and follow this guide to test it on your own device.
Get Free Trial View Plans