Last updated: 2026-10-26
1. Definitions
- “Service” means the Parrot IPTV subscription giving access to live TV channels, video-on-demand (VOD), the electronic programme guide (EPG) and related features, through compatible third-party player apps.
- “Content” means the channels, films, series, sports and programme information that may be accessible through the Service.
- “You” means the customer or user. “We”, “us”, “our” means [To be confirmed: legal entity name], trading as Parrot IPTV.
2. Service description
Parrot IPTV provides IPTV subscription access with live TV, on-demand movies and series, and programme guide data, streamed over the internet. Figures such as the number of channels or titles are approximate, advertised figures and are not guaranteed. A stable internet connection is required (we recommend at least 10 Mbps for HD and 25 Mbps for 4K). We do not provide internet service, devices, player apps or VPN services. Channel line-ups and content can change without notice because of licensing, broadcaster decisions or regional restrictions.
3. Account and eligibility
- You must be 18 or older to purchase a subscription.
- You must keep your login details (M3U URL, Xtream Codes details, MAC activation, username and password) confidential and secure. You are responsible for all activity under your account.
- Your plan allows the number of simultaneous connections you chose (1 to 5). Sharing your login details beyond that limit, or with people outside your household, is not permitted and may lead to suspension or termination.
- We may ask you to verify your details to prevent fraud or misuse.
4. Free trials
Free trials last 24 hours from activation, require no payment details, and are offered at our discretion. Submitting a request does not guarantee a trial.
5. Subscriptions and payments
- Plans are prepaid for the selected period: 1, 3, 6 or 12 months.
- Prices are shown in US dollars on our pricing page. The amount for your order is calculated by our system from the plan you select.
- Submitting an order is a request only. No payment is taken until you complete the payment step, and your subscription is activated only after payment is confirmed. Your period starts on activation.
- Card payments are handled by our payment provider; we never store your card details.
- Plans do not renew automatically through this website — renew by placing a new order or contacting support before your period ends. [To be confirmed: confirm that every payment method used is a one-time payment]
6. Acceptable use
You agree not to:
- Resell, restream, rebroadcast or publicly exhibit the Service or any Content.
- Share your account publicly or exceed your plan’s connection limit, including by using VPNs or proxies to do so.
- Record, download or archive Content for redistribution or commercial use.
- Attempt to hack, reverse-engineer, overload or interfere with our systems or website.
- Submit false information or automated requests through our forms.
- Use the Service for any unlawful purpose.
Breaching this section may result in immediate suspension or termination of your account without refund.
7. Service availability
We work to provide a reliable service but cannot guarantee uninterrupted or error-free availability. We are not responsible for interruptions caused by:
- Your internet service provider or home network.
- Your device, player app or local configuration.
- Third-party broadcasters, sources or content providers.
- Government or regulatory restrictions.
- Events outside our reasonable control, such as outages, natural disasters or extreme weather.
Our support team is available by WhatsApp, Telegram and email to help resolve issues.
8. Refunds and cancellations
We recommend using the free trial before purchasing. Refund requests can be made within 7 days of payment in the eligible cases set out in our Refund Policy — for example, if your subscription has not yet been activated, if you were charged twice, or if a reported service problem could not be resolved.
9. Intellectual property
The Parrot IPTV name, logo, website design and website content belong to us. Channel names, programmes, league names and other trademarks belong to their respective owners and are referenced for identification only.
You receive a personal, non-commercial, non-transferable right to use the Service for your own private viewing. Commercial use, redistribution or public exhibition is not permitted.
10. Content and disclaimer
The Service is provided “as is” and “as available”. Parrot IPTV does not own or produce the Content and does not guarantee that any specific channel, programme or event will be available at any time. Mention of a channel, league or event on our website does not mean it is included or that we hold rights to it.
You are responsible for making sure your use of IPTV services is lawful where you live. Laws differ between countries, states and provinces — please check the rules that apply to you before subscribing.
11. Limitation of liability
To the extent permitted by law, we are not liable for:
- Indirect, incidental or consequential losses.
- Loss of data, revenue or profits.
- Interruptions caused by third parties or events outside our control.
- Channel or content changes made by broadcasters or rights holders.
- Device or app compatibility issues that could have been identified during the free trial.
Our total liability for any claim relating to the Service is limited to the amount you paid for your current subscription period. Nothing in these Terms excludes liability that cannot be excluded by law.
12. Suspension and termination
We may suspend or end your access, with or without notice, for:
- Breach of these Terms, including the acceptable use rules.
- Non-payment, fraud or a payment dispute opened without contacting us first.
- Sharing login details beyond your purchased connection limit.
- Abusive behaviour towards our support team.
If access ends for one of these reasons, no refund is due for the remaining period, except where the law requires otherwise. You may stop using the Service at any time.
13. Changes to these Terms
We may update these Terms at any time. The current version is always on this page, with the “Last updated” date above. Changes do not affect plans already paid for. Significant changes will be communicated by email or WhatsApp, and continued use after changes means you accept the updated Terms.
14. Governing law
These Terms are governed by the laws of [To be confirmed: governing law and courts]. This does not affect any mandatory consumer rights you have in your country, state or province of residence.
15. Contact us
Parrot IPTV — Support
Email: [email protected]
WhatsApp: +44 7883 412700
Telegram: @iptv_helpcenter
Website: parrotiptv.store
By purchasing a subscription you confirm that you have read and agree to these Terms, our Privacy Policy and our Refund Policy.